TERMS - PLEASE READ!
As Linda Payne Autographs is a
secondary seller and not a sole seller we have found it necessary
to take a firm stance on merchandise guarantees and returns. We allow all items sold, except for the Bargain Bin and/or Scratch and Dent category, as noted in the listings, where
the sales are FINAL, to be returned within 15 days of receipt for a REFUND (less shipping costs). Any item not in the same
condition as when sent will be promptly returned to you and refund denied.
The item must be insured for the full purchase price. You must call us
at 262-598-8477 or email us to get a return authorization. Without
this authorization we will not accept your return. You must also include your sales
receipt, or if you have bought many items, a copy of receipt with item circled will suffice. Once
the item is received and we deem it's in the same condition and is the original item sent to you,
we'll immediately issue you a refund using the same method you used to pay us, unless you wish a
credit to use, without time limit, in any of our future autograph auctions.
Many of our items offered are consignments - but please note that everything you see up for bids in the
auctions are held here in our Racine, Wi. office and will be shipped directly from us to the high bidder. We personally inspect ALL items up for your consideration, to be sure of their authenticity before listing, so
BID WITH CONFIDENCE!
feel the 15 days will constitute your inspection period to check for described
damages and authenticity. All items will be sold by their detailed descriptions
AS IS, with no further warranty expressed or implied. After the 15 days,
Linda Payne Autographs and its consigners will NOT be liable or
accept returns for any reason and the sale will be FINAL and BINDING.
an auction house we are attempting to provide you, our customers, with
a wide variety of wonderful items for your bidding consideration.
We screen all autographs presented for authenticity to provide quality
items. We will NEVER knowingly auction anything that we feel is not authentic
or as described to you. Therefore, we feel our 15 day return policy gives you adequate time to rely upon your own knowledge
and judgment concerning the purchase and whether it meets with your approval. It would not be listed if it
didn't meet with ours, but all auction items are being sold "WHERE IS, AS IS." We provide quality, large scans of items offered and expect you, as a buyer, to
examine these scans prior to bidding. BEFORE YOU BID make sure you are comfortable with the
item's authenticity. Please do not bid, win the item and then ask questions before you
decide to make payment. Remember, placing a bid in our auction is a legal and binding contract!
Feel free to email us BEFORE BIDDING with any questions
about an item or items you may have an interest in, and as mentioned, check out the images we provide to further
help you in deciding if this is an item you want to bid on and/or purchase.
A NON-REFUNDABLE 5% BUYERS FEE WILL BE ADDED
ONTO ALL ITEMS FINAL SALE PRICE Everything sold has a 5% buyers fee added onto the final sale price.
We have found it necessary to implement this fee, and have kept it as low as possible, due to the rising costs of folks using credit cards,
Paypal and our overhead for supplies, etc. which has grown tremendously over the years.
Example - You purchase and win one autograph for $10.00. When you receive your winning bidder letter
at close of auction, you MUST add the extra 5% or 50 cents onto the sale price making it $10.50.
Then you figure your shipping/handling costs, postal insurance if USA order is $25 or higher and sales tax (if applicable). This will be the amount
you send us for payment. All items won must be prepaid in full before we ship. NO APPROVAL OR CODS. In case of a return the 5% buyers fee is NOT REFUNDABLE.
Personal checks are welcome but shipment may be delayed until check clears
the bank up to 14 business days. We accept PAYPAL (user id for payment is email@example.com), VISA, AMERICAN EXPRESS, MASTERCARD or DISCOVER
to speed up your order processing!
ALL CHECKS PAYABLE TO:
If paying by mail send to - LINDA PAYNE SALES, 5024 NATURE TRL, RACINE, WI. 53403-4425.
Any questions? Phone Linda at 262-598-8477.
5.1% Sales tax will be added to your order.
THE CERTIFICATE OF AUTHENTICITY
do not normally issue COA's with any item sold. We are acting as an auction venue
for consigners and therefore our liability is limited to the 15 day return
for cash or credit card refund as previously mentioned above. However, if you wish
a company COA, please add $2.00 for EACH COA requested. This $2.00 amount is non-refundable
in case of a return.
Returned Items Shipping Costs
Will Not Be Refunded.
RETURNS MUST BE INSURED!
Please understand that we hold all items for 7 days from date of winning to receive payment. Your
payment must reach us within that that time period or items may be sold
to next person on winners list. Please send funds promptly to avoid disappointment
or use Visa, Mastercard, American Express or Discover credit card for immediate processing.
we are unavailable and the voice mail service picks up your call, please
leave your name, information about your winnings and if you wish, your
credit card information. Be sure to speak slowly, include your name as it appears on
your credit card, your billing address for the card, the card number, the 3 digit number on the
reverse side and
your telephone number in case we need to reach you. If you have paid
by credit card once, and you would like to use the same card again, no
need to call; simply email us to use the card on file and we will ship
your order out as soon as possible! PLEASE!! For your own safety
NOT PLACE YOUR FULL CREDIT CARD NUMBER OVER THE INTERNET unless you break the numbers and information up into 2 or 3 emails!!
and Shipping Information
All Items Sent Out
Priority Mail via United States Postal Service
within the 50 states, Fed-Ex if heavy or bulky to lower 48 USA states only
and PRIORITY FLAT RATE INTERNATIONAL MAIL, PRIORITY INTERNATIONAL or First Class Air Mail for overseas customers.
If USA resident, you MUST insure your order if it totals $25 or more. If under $25 it is optional but recommended as we are are not
responsible once your package leaves our hands and is in the postal system. You will not be reimbursed by our company if your package is lost or damaged and you have chosen not to insure. If you
live outside the USA, you are also responsible for all insurance costs in case of loss (see below for more information).
will be added
to the cost of your item(s)
If your order fits in a flat rate priority USA mailing envelope add $7.25 plus insurance amount as noted in winning email letter.
All orders not
fitting in a flat rate mailer we will box up and let you know the cost plus insurance which will vary according to dollar amount of sale. Please go to USPS.com to check the current insurance rates for total sale amount. Remember, this MUST be added in if the sale is $25 or over!
On Bulky items such as records, books, etc.
ITEM ordered to the total shipping cost, unless the item calls
for another amount, which will be added to the auction listing description.
If you are a winner we
will try to notify you no later than 48 hours after auction closing to
inform you which items you have won and any applicable shipping charges.
Please respond to our winners notice immediately with your payment method for fastest
service! We do request you contact us within 3 days of receiving your winning
bidder notice with payment information.
EXPRESS MAIL delivery
extra. Rates will be advised. Foreign items will be shipped via PRIORITY MAIL FLAT RATE for $15.95 or $13.95 if Canadian
(if heavier or larger size package higher amount will be charged) or 1st Class AIR MAIL, your choice or ours,
both are NOT INSURED AND SHIPPED AT YOUR RISK, or shipped registered/ insured
at extra cost depending on value of package. Contact us about insurance information if you are an international buyer. If you choose NOT to
insure your foreign package please understand Linda Payne and/or Linda
Payne Sales is not liable for your loss. To be safe please
consider insuring your shipments. NOTE! We place the correct package contents and values on your international custom forms, so please be aware of this before bidding.